Paranologies Policies
Please review the following terms and conditions carefully. By completing your purchase from Paranologies, you acknowledge you have read, understood, and agree to be bound by these policies.
⚠️ Key Terms of Sale
All Sales Are Final: Due to the custom-built nature of our equipment, we do not offer refunds or returns for any reason. All sales are final.
Business Days: Our official business days are Monday through Thursday, excluding public holidays. Orders placed on Friday, Saturday, or Sunday are received on Monday.
Warranty: We offer a 1-Year Limited Warranty covering manufacturing defects only. This warranty is voided by any user-inflicted damage or tampering.
📧 Contact Us
For any questions regarding these policies or your order, please contact our customer service team:
Email us(Paranologies@yahoo.com)
📦 Shipping & Handling
Processing & Handling Time
Standard Orders: Most orders are custom-built, processed, and shipped within 3-4 business days (Monday-Thursday) of purchase.
Custom Item Exceptions: This 3-4 day handling time does not apply to highly customized products (e.g., Themed Poltercoms) or other made-to-order items. Any product that requires a longer lead time will have this clearly noted on its individual product page.
Our Business Days: Our official business days are Monday through Thursday.
Processing Example:
An order placed on Thursday will ship by the following Wednesday or Thursday (processing on Mon, Tues, Wed).
An order placed on Friday, Saturday, or Sunday is received on Monday. It will ship by the following Wednesday or Thursday.
Order Updates: In the unlikely event of an unexpected delay in fulfilling your standard order, we will contact you via email as soon as possible.
Shipping Carrier & Tracking
Shipping Carrier: All orders are shipped via USPS Priority Mail.
Shipping Charges: Charges are calculated automatically during checkout based on product size and your shipping location.
Shipment Tracking: A tracking number will be automatically sent to the email address provided at checkout once your order has shipped.
🛠️ Refund & Warranty Policy
All Sales Are Final
Due to the custom-built and specialized nature of our products, all sales are final. We do not offer refunds, exchanges, or returns for any reason.
1-Year Limited Warranty
We provide a one-year (1-Year) limited warranty that covers parts and labor for manufacturing defects only. This warranty begins on the date of purchase.
Warranty Void Conditions
This limited warranty is contingent upon the item being returned in its original, unmodified condition. The warranty is immediately voided if the item shows:
Signs of user-inflicted damage (e.g., cracked screens, drop damage, water damage, liquid intrusion).
Any evidence of being opened, disassembled, or tampered with by the user.
Any modification or alteration to the original product.
© Intellectual Property & Product Policy
Product Improvement & Evolution
We are committed to continuous product improvement. As such, product features, designs, components, and specifications are subject to change without notice. The item you receive may differ slightly from promotional images or videos; these differences represent the latest available version and enhancements to the product.
Copyright & Intellectual Property
All images, videos, product designs, names, and other media are the exclusive intellectual property of Paranologies and are protected by copyright law.
Use of any media requires prior written permission from Paranologies.
All Paranologies products are 100% original concepts, born from over 20 years of dedicated research and development. We do not copy the work of others, and we vigorously defend our own.
We will pursue legal action to the fullest extent of the law against any entity that infringes upon our hard-earned intellectual property.
A Note on Supporting Innovation
Many of our unique designs have been copied throughout the years. If you encounter a product that looks, performs, or is marketed like a Paranologies device, it is an unauthorized copy.
Thank you for purchasing from the "Pioneers" of this equipment. Your purchase supports genuine innovation and ensures we can continue to design and release new, original equipment for the paranormal field.
👻 Paranormal Use Disclaimer
Paranologies equipment is field-tested by experienced paranormal investigation teams. However, please be advised of the following:
Positive results during testing do not constitute scientific proof of paranormal activity.
All electronic sensors are susceptible to environmental interference (e.g., radio frequencies, power lines, cell phones) and may produce false positive readings.
It is the user's sole responsibility to implement control testing and methodologies to identify and rule out natural explanations for any readings.
Conclusions of a paranormal nature should only be drawn after rigorous analysis of intelligent patterns and the elimination of all possible natural causes.